The help center is to provide a self-service option to our customers. It includes a super-set of several support options such as video tutorials, FAQs, knowledge base, user manuals, news, LIVE chat, email support, etc. When you are having problem with any product or service, you can visit the help-center firstly. If you might have different problems to which you can’t find answers on the help-center. In that case, you can call our customer service.